Blue Dart Express — don't follow the policy

Address:

411001

This is rajiv rajan. I applied for hsbc card. I received one message from blue dart on 19 sept 2017 that your current address improper. I went to blue dart office and ask for handover the card. But they refused to gave me and told me it's bank policy we can't gave you without verification, we will deliver at your address. But the address is wrong on packet. He told ask to bank send them mail regarding correct address after that we will deliver.

I told them don't deliver on my gurgaon address. He told me i updated the information in my system we will not deliver.

On 23 sept 2017 i got massage from blue dart your packet delivered.

This card was delivered to unknown person. I don't know the person.

They didn't call me single time before handover the packet. If address is wrong

Why they guys didn't follow bank policy??
Without any verification how they handover the package.

Now i am getting the threaten calls.

Who is responsible for all things.

I am going to logged fir that they shared my personal information to any body.

Blue dart ref no - [protected]