Blue Dart Express — Envelope being opened by Collecting Office

Address:

Ernakulam, Kerala, 682037

Hi,
I understand from your Edapally, Cochin Office that directions have been received by them to open and see the contents of all envelopes being handed over for courier at Edapally Branch. I find this direction really ridiculous and today a document handed over by my representative in a sealed envelope was opened and seen by your executive. You have various means of seeing the contents in a sealed cover either through x-ray machine or what ever other means. This is trying infringe into the privacy of the documents which are being send. After opening seeing, you put the courier in your own envelope and send. What is the guarantee that the documents would not get lost or even you would open it further. I would like to know about specific regulations or law with which you have instructed your branch to open all envelopes.