Blue Dart Express — Fake status update

This is happening to me for 2nd time. I belong to hisar city. If delivery persons is not able to deliver due to work load or other personal reasons, they update fake status and go home in the evening.

My last order was on same address and i received it without any hassle. Then how can someone update `Consignee'S Address Unlocatable/Landmark`
Without even Calling the customer.

It was Saturday and they wanted to go home asap, they didn't deliver it.
Why they didn't update the status that delivery next day.

Why customer has to call every time and scold delivery guys. If they do not want to work fire them.

I repeat this is happening to me for the 2nd time.