Blue Dart Express — false allegation of consignee not available

Address:

560103

My waybill no is [protected] and reference no d[protected]
I received a call from the delivery boy on friday 21st sept at 11.36 am asking me for the location of the place. The same was conveyed to him.
Our hospital is open from 9 am to 9pm from monday to saturday and 9 am to 2 pm on sunday
There is just no way that the consignee cannot have been there is the place.
It is a false allegation that the delivery boy has come twice with no one in place.
On calling his number he does not pick my call ([protected])
Pretty unhappy with the behaviour