Blue Dart Express — false delivery

Sr4

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110019

Hi,

My awb number is [protected]. Firstly i am highly disappointed with your service. My shipment was supposed to reach today as per your tracking given on your site. I called on your customer care number during afternoon, one of your executive ensured that it will be reaching before 6pm as it is out for delivery. After that i again called up in the evening several times, to be specific Almost 7-8 times, there was no response at all. Everytime my call was put on hold. And then lastly when i tracked in the late evening the person who was supposed to deliver my parcel mentioned on the tracker that premises was closed which is completely false. I did not get any call from his/ her side. This is something very irresponsible and misleading. Your executive ensures me on the call that it will be delivered today because of which i had to reschedule my meetings. You need to Understand the value of time of other people. I want a urgent call back from your executive else i will take this complaint further. When you people have to provide false details then what is the point of tracker you guyz have on your website.
I will be expecting a call tomorrow from your executive.

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Comments

Ashish0109

from Lucknow, Uttar Pradesh

My package by amazon they got on 19/06/2018 but still i am unable to get my product
Tracking ID [protected]

Divya's Art World

from Mumbai, Maharashtra

This is a complaint about the rude and offending behaviour of the delivery boy.he refused to delivery on my adress due to trafic issues which is not valid.and very impolite.please make sure to take strict actions.very bad service.my order number is [protected]