| Address: | 851101 | | Website: | www.bluedart.com |
Dear bluedart team,
I ordered a product from nykaa few days back.i got the tracking number as [protected].when I tracked the shipment it had already reached the delivery destination on 7th may 2018 but it was kept 8n the warehouse.when I called up the office of bluedart the executive named ipshita attended me and she told she could not promise the delivery but would take another 48 hrs to deliver the product.ones the blue dart office of begusarai Bihar did not informs me customer thatr
they would deliver the product to me today and I don't think they made their efforts to deliver and I have my family members are available at home anytime but then they said my home was locked so they could not deliver the product.second time again they did not inform me by msg or any call was given to me and when I checked the tracking details ...it was mentioned they couldn't find the address as no landmark was mentioned.why not did the currier boy called up to find out.i have reasons for saying bluedart begusarai, bihar didn't make efforts because the address itself is a land mark (icici bank begusarai).The depressive thing is that the after mentioning it to the bluedart customer care executives, they don't take any action and when asked to talk to their seniors they keep the call in hold, they don't give the customer the call reference number or any complaints t number.
Tanya
[protected]
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