Blue Dart Express — fraudulently replacement of a mutilated rs 500/- note by delivery boy

Address:

Jammu, Jammu and Kashmir, 180004

Mobile purchase from xiomi store dispatched thru' docket no - [protected], received on 04.10.2017 and the payment of rs 15000/- was made to the delivery boy. The delivery boy returned one noe of rs 500/- to my wife as it was slightly torn from one corner, and then he went out and again came with another note of rs 500/- for replacement. My wife was busy and without noticing the details she replaced both the notes. Meanwhile i reached home and noticed that the other note was completely in a mutilated condition and cannot be used, whereas the cash was withdrawn by my self from hdfc atm and all the notes were new.
I tried calling the delivery boy no of times on his mobile but he didn't pick up the phone.
Since the delivery boy fraudulently replaced his mutilated rs500 note, you are requested to take the appropriate action to get this note replaced and ensure such type of incidences should not repeat in future as the same can spoil the brand image of the company badly.