Blue Dart Express — had a credit card delivered to me

Address:

Mumbai City, Maharashtra, 400069

I had got a credit card which was to be delivered to me the time they came i had gone dowm for some work my grand mom requested the courier guy to wait for jst one minute as i was coming up only but he start way gave the missed u card and left been without listening to her very unprofessional behaviour and now when i m home and want to reschedule the delivery for today i can't do that also not can i pick it up