Blue Dart Express — highly rude and incompetent staff

Address:

E-1:147 Arera Colony, Bhopal, Madhya Pradesh, 462016

My parcel has been stuck for days now. I have just been getting links to pay on for “processing the hault”. Today i spoke to another of customer care executive who was not only incompetent in helping me but also highly rude. He said that i will not he able to receive my prcel and i will have to go and collect it kyaelf. When i told him that there is quarantine he said and i quote “jo bhi pm modi bolega maan logi kya”. I have never been more troubled and annoyed by a service provider before. His name he said was animesh. This is so disappointing blue dart.