Blue Dart Express — huge transit delay even though it is booked in air courier due to emergency

It is very bad that the courier has got delayed by 4 days which was booked though air for some urgent requirement. 40 kgs of material was booked through air courier from cochin on 10th oct-2017 to indore under [protected], which is yet to get delivered. Due to this delay production was down from 12th oct-17 on-wards, for which blue dart have to take the responsibility. Team does not even bothered about the urgency, even after many requests. As a special case material need to be delivered to the site on urgent basis so that further delays can be avoided. Hope blue dart have some commitment towards customer satisfaction. If so please deliver the material on immediate basis at the following address:
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Blue Dart Express customer support has been notified about the posted complaint.
Oct 14, 2017
Raj Sontale's response
This product is very bad quality & damage pice return this product cash back my account

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Bluedart not deliver my courier till 13 october, my courier expected delivery date 3 October.

Damage & very bad quality parsl I am not happy this product

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