Blue Dart Express — I am completing about late delivery and wrong information

Address:

211013

Dear sir,
my way bill no. [protected] dispatch dt.[protected] but till now i have receive my packet. whenever i have receive a sms my address is wrong . when my address is is totally correct.
when i contact the branch then provide me contact no. but i did not find any respoce over phone.
kindly deliver my packet as soon as possible.