Blue Dart Express — It's more than 2 days, I didn't receive my courier although it was in priority

Address:

Pune, Maharashtra

It's been 2 days my documents which was under priority is still not come, I called your customer care, and they informed me that it was by mistake send to wrong branch by ur staff member, and becoz of that I am suffering, worst service by blue dart, . I also want a refund as ur company clams that shipment is done within 24 hours.