Blue Dart Express — late delivery & misbehave of courier distributor

Address:	785602
Website:	bluedart

Parcel arrived 3/4 days before, but no msg email phone number from the courier distributer. After 4th day the courier distributer once called and claimed that msg was sent to my number. He couldnot deliver in my home and asked to come to receive my slf. Why msg was not sent to me? My order is prepaid and incase of prepaid orders they show extreme irresponsibility. Resolve it.