Blue Dart Express — Late delivery or non delivery

I am sending my courier through blue dart from delhi to puri, orissa. but courier boy is asking me to come & collect my parcel from his office after almost 5 days. it was very frustrating that door step delivery guaranteed by blue dart & im having this kind of problems.

Hrudananda Mohanty
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    Blue Dart Express
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    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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