[Resolved]  Blue Dart Express Limited — Delay in Delivery of Amex Corporate Card

Address:

Mumbai City, Maharashtra

Hi, Waybill Number : [protected] [protected][protected] Pickup Date : 02 September 2014 From : GURGAON To : MUMBAI The shipment of my Amex card was dispatched on 03/09/2014 and was supposed to be delivered on 06/09/2014. However, till date (12/09/2014), the courier hasn't reached me. I have tried calling Toll free number and was assured that it will be delivered same day but the commitment proved to be false. On 10/09/2014, i receive message of attempted delivery at 8pm and 9.30pm Bluedart courier person calls me and asks if whether i am in office. Still the next whole day the courier doesnt reach me inspite of calling toll free again. Due to not receiving my Amex card on time, i am unable to book my corporate trip plans and facing delay for the same. Please find attached the email conversation for the same. Kindly provide me reason for such harassment through your service failing to which i shall escalate the issue further.