Blue Dart Express Limited — didn't deliver at my correspondance address

Address:

Ahmedabad, Gujarat

AWB no [protected] I don't know the status of delivery. I was supposed to get it at my office and I never got any call or any intimation from them. I tried to contact them. They said it will be delivered at my home address. It keep closed as I am in office. My question is why blue dart diverted the parcel without contacting me. Who gave the permission to deliver it at another address. What we could do against blue dart in this case