Blue Dart Express Limited — Late Delivery due to carelessness

Address:

Kolkata, West Bengal

I have lastly faced a very bad service and a late delivery and NO co operation from your end. I had called for a very important document on 19/11/2014 by way bill no. [protected] which should have reached to me by 20/11/2014. Till date I have not received the document. After contacting your customer care I was told that the document has been lying in the wrong delivery centre and it will take another 24 hours to get it delivered as there is no manpower to deliver the same.The reason for the document lying in the wrong delivery centre was a big mistake on your part as they misread the pin code number as 700002 instead of 700020. In spite of me telling them again and again that the document is very urgent and important my request was not accepted and nobody cooperated. I was told to go and pick up the document by myself if it was that important.