Blue Dart Express Limited — Non-delivery of packet

Address:

New Delhi, Delhi

I booked a packet (Consignment No. [protected] dated 28th January, 2015) for Jodhpur from Tagore Garden making payment of Rs. 310/-. While tracking the packet online, it is showing no such consignment. On inquiring the concerned, there is no response. I am confused if such is condition of such a reputed Courier service, on whom customer should trust. Please get the issue sorted out and communicate and please guide me as to how I should not move to Consumer Court against company.