Blue Dart Express Limited — Plz. Do not use BLUEDART - Delay in service and Worse Customer Care Service

Address:

Bangalore, Karnataka

There was a item shipped from Delihi to Bangalore with Waybill No : [protected] I supposed to get the parcel by last Saturday but it has Reached Bangalore by Saturday night which is acceptable / understandable since it came via road from Delhi. However, when ever i call customer care they have been telling me the same answer as it will reach by tomorrow and i have been getting the same answer since Friday. If they are not clear then why they want to commit the dates. And today(16th Mar 2015) i called customer care they said, "It may not be delivered by today since the item has come via road and will be delivered by tomorrow".First if they are not sure when it will be delivered or else remove the customer care team to get the updates for the delivery. And also, If the item reached the destination place (Bangalore Warehouse) on 14th then Why it takes more than 2 days for delivery which is there in the same city? I don't know how they are running globally with this kind of delivery and service.