Sir/Madam,
REF ; TRACKING NUMBER :[protected]
I am Stalin Joseph from Thottahill, House, No7 SJB Nagar, Saktikulangara, po kollam kerala.I am running business enterprise in saktikulangara . Every time when some cargo is to be delivered through blue dart, your personnel calls and inform regarding our cargo, but they don’t make home delivery. But at the same time when BLUE DART TAKES CARGO FOR DELEVERY FROM OUR CLIENTS THEY, CONFIRM HOME DELIVERY WHILE RECEIVING CARGO FROM THEM .
BLUE DART IS HAVING DOOR SERVICE IN PIN CODE -691581 AREA, BUT THEY NEVER MAKE SERVICE.
OUR RECENT CONSIGNMENT, WITH TRACKING NUMBER :[protected], IS IN BLUE DART OFFICE, BUT THEY ARE REFUSING TO MAKE HOME DELIVERY .
. And most importantly this is NOT the First time this has happened, several times before the Blue Dart people have called me and has asked me to collect the parcel from the office". This is their regular habit which is in turn tarnishing the image of Blue Dart/DHL.
Moreover when we make an enquiry to blue dart office in ARCHANA TOWER, CONTONEMENT NORTH, ASRAMAM -691001, KOLLAM . They won’t pick their Phone, or if they respond, they are very arrogant in their reply and carelessly make answers without any responsibility.
If this continues then how can we send or receive our important cargo through BLUE DART
My office is with in less than 10 km from BLUE DART KOLLAM OFFICE, where each and every company's parcel (Indian Postal Services, Speed Post, DTDC, Professional service etc) have been delivered. But why is Blue dart showing negligence in this part. Please take corrective action ASAP.
THANKS N REGARD
STALIN JOSEPH
SAKTIKULANGARA.
KOLLAM
MOB:[protected]
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