Blue Dart Express Limited — Rude behaviour of desk staff

Address:

Thrissur, Kerala

I am submitting this complaint about a certain lady (name I don't know) who is the main front desk staff at Blue dart office, Ayyanthole, The issue. This lady has on several occasions, been extremely rude in her speech and dealings with customers, including me. She threatens to return parcels, and even when customers are waiting, goes into the office and chats on her mobile. I have on several occassions witnessed customers making scenes at the office due to her bad behaviour, not just me. I am a regular bluedart customer and I feel that employing such a staff is derogatory to a prestigious company such as yours. I have decided not to use bluedart ever again for my courier purposes. I highly suggest that you look into this matter with concern.