[Resolved]  Blue Dart Express Limited — Shipment Received at Kolkata Facility but still not delivered since 14-Nov 2013

Address:

Kolkata, West Bengal

Blue Dart Tracking # - [protected] Complain # 254209 Expected Shipment Delivery Date - Nov 14th 2013 I cannot imagine that the services of Blue Dart has become so hilarious. You guys should not actually be existing in the market any more. The quality of your service has not only deteriorated but I would say that it stinks. Also your customer service is the 8th wonder of the world. People that you guys have recruited doesn't even know how to speak with customer's. They don't even apologize though it is their mistake. Speaking to your customer service is nothing but speaking to a bunch of dumbs who are to the power infinity. Result is that if you fight with a pig in mud you will also get dirty. Can the customer service head listen to some calls that the reps take and evaluate. Blue Dart Complaints Team - Mam named Sanchari who is currently handling my complain. Till date I have only been given dates & dates but they have still not delivered the package. If you guys are incapable of dealing with customer complaints & you cannot maintain a turnaround time then please shut down the department. Please do not waste other's time when you guys do not worship your work. Blue Dart stakeholders, senior managers & managers - if any one of you get time to view this site you will come to know the pain that people is going through. You will also understand what image your company currently has in the market. If you guys really want to stay in the market for long it's high time to shift gears & check on the reality. Regards, B Ghosh Kolkata