[Resolved] Blue Dart Express Limited — Was not called or intimated before delivery | |||
Blue dart DHL were suppose to deliver a courier to my place however there were no calls made by them informing me of the delivery. The worst part is there was no sticker or intimation slip staying their attempt. They did not call me to inform the regret too. Now when I am looking to track my order it says "Delivery Attempted - Premises Closed". How will the customers know their delivery time, if not informed and they stupid customer service does not work on Sundays, how disappointing that is. Very poor service from such a reputed company. I will make sure I inform this to all my contacts - my 7000 students who I train at 5 different college and more than 100 corporate where I do the training. In-fact I will use this as a case study of poor customer service. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Blue Dart Express customer support has been notified about the posted complaint. | |||
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+91 79 6612 1212
Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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