Blue Dart Express — lost watch

Address:

Veeranapalaya, Bangalore, Karnataka, 560045

Tracking no : [protected].

I work for tcs and recently they announced tcs watch to be delivered to all employees. On 30th april, i was on long leave and not reachable and the product was marked as delivered to someone without my knowledge.
Please answer the below query since, i got the tracking number for tcs today. Checked with my office and team no one received it.

1. Why it didn't return to tcs if i am not available?
2. Who is 'jamaal' give me his contact number or his signature on the document.
3. Who is the delivery guy details?
4. Why have you given the parcel to some random person provided it's my office address?
5. Why you didn't deliver the parcel to my office reception?

I want a my parcel back or the amount of product as a claim.

Sai.
[protected]