Blue Dart Express — Marked address incorrect for an address directly there in googlemap and even without call

Address:

Bluedart Kalamassery.

I was to receive a consignment via Bluedart to my address in Kochi, Kerala. it was scheduled for arrival on 8th January 2022 but further delayed because of reasons unknown

Then on delayed delivery date they marked the status of the consignment to "Consignee'S Address Incomplete/Incorrect" . I got this message as sms and wondered how this sms reaches me without a proper address. I went to Bluedart office in Vyttila and they checked the reference and replied me the address is correct but the consignment is with Bluedart Kalamassery.

I have collected their number but the number is always switched off. Tried to contact their ivr its not connecting, no reply to emails.

If anyone from Bluedart sees this, following is the waybill number: [protected] and attached is the fake status of the consignment.