Blue Dart Express — Mi 4 phone worth Rs 9000

Address:

Udhampur, Jammu and Kashmir, 182101

I had ordered MI phone and it was to be delivered through Bluedart Udhampur- Pin Code - 182101. I tracked the status and it had reached Udhampur office on[protected]. Till[protected] I did not get my courier. So I myself reached their office on[protected] and I was told that they had uploaded the Return Back status of that article as my Mobile no was unreachable. Even they tried the given number in my presence and it was very well working. The article was physically available at their office but they refused to deliver me and told me to contact the Mi company to revoke back the status. I contacted MI customer care also and they told that bluedart can deliver you the product and can revoke back the status. But the Counter boy at Bluedart Courier was very rude and arrogant. He was not at all willing to help me to get the article and was giving silly excuses. I visited their counter two times but they shipped my order back to the sender company. Even he told that they return the undeliverd articles after 7 days but they returned my courier with in 5 days only. It was a prepaid product and was very important at that time. I request you to look into the matter seriously. My order details are as follows:
Order no - [protected]
Tracking id - [protected]