Blue Dart Express — miscommunication

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

I am umesh narayan yadav, my consignee no is [protected].
This consignee is from sbi, your courier boy has delivered the letter on gate without informing me ; this letter was received my guard on 15th june & he has not inform me, due to this miscommunication;other company has deducted rs. 820/- from my account so who will pay this penalty.
Why your courier guys not call if i am not available please do not leave the packet or until unless i will not inform them.

Thanking you.
Umesh narayan yadav
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