Blue Dart Express — My parcel has reached my city but they never get it delivered

Address:

Jabalpur madhya pradesh

I had ordered multiple items from plum.com of which one product is dispatched from the bludart delivery service and rest from the delhivery. I have received thr parcel from delhivery but not from the bludart courier service.Actually they have my parcel with them but they are not getting it delivered i dont know why because they had called me once for delivery but they never get it delivered and whenever i check for the tracking it shows consignee out of station, So product is held back but they are not taking efforts to deliver my parcel and i dont know how to contact them because whenever i phone them the number shows to be busy .