Blue Dart Express — my product not delivered to me and the tracking details claim that it is delivered and the recipient is self it's not my name

Address:Mohali, Punjab, 160062
Website:I ordered from shein and BlueDart was to deliver my order.

I ordered two dresses from shein a prepaid order of RS.1245 was to be delivered to me by 16th January which is today.Let me tell you in detail Yesterday I got a message on my number saying that because I was not available the shipment could not be delivered and i should reschedule now first of all i stay at home only to be specific i was at home on 15th january anyhow i rescheduled my shipment and the shipment was supposed to come today itself i waited for the whole day didn't get any shipment and then when I tracked my order it says it has been delivered i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is self .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid I will email shein too the site from which i ordered .I am giving complete details of my order.Kimdly solve this matter and get me my shipment please i need that.
Waybill No : [protected]
Reference No : [protected]
Pickup Date : 13 January 2018
From : New Delhi
To : Mohali
Status : SHIPMENT DELIVERED
Date of Delivery : 16 January 2018
Time of Delivery : 14:32
Recipient : Self
Here the status says shipment delivered to the recipient self.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side .when I called your customer care it says the number has been changed to [protected] which is the same no.on which i called.I mean what insane processing .Kindly look into this matter and reply me as soon as possible .
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Blue Dart Express customer support has been notified about the posted complaint.
Jan 16, 2018
Updated by Kkjok
I ordered two dresses from shein a prepaid order of RS.1245 was to be delivered to me by 16th January which is today.Let me tell you in detail Yesterday I got a message on my number saying that because I was not available the shipment could not be delivered and i should reschedule now first of all i stay at home only to be specific i was at home on 15th january anyhow i rescheduled my shipment and the shipment was supposed to come today itself i waited for the whole day didn't get any shipment and then when I tracked my order it says it has been delivered i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is self .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid I will email shein too the site from which i ordered .I am giving complete details of my order.Kimdly solve this matter and get me my shipment please i need that.
Waybill No : [protected]
Reference No : [protected]
Pickup Date : 13 January 2018
From : New Delhi
To : Mohali
Status : SHIPMENT DELIVERED
Date of Delivery : 16 January 2018
Time of Delivery : 14:32
Recipient : Self
Here the status says shipment delivered to the recipient self.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side .when I called your customer care it says the number has been changed to [protected] which is the same no.on which i called.I mean what insane processing .Kindly look into this matter and reply me as soon as possible .
Complaint comments 

Comments

Waybill No. [protected] : I have not received any document/parcel but received the delivered confirmation.
Please check and share the delivery address and contact number, then I will take action.

Waybill No. [protected] : I have not received any document/parcel but received the delivered confirmation.
Please check and share the delivery address and contact number, then I will take action.

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