Blue Dart Express — no contact

AFatima

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

I had a shipment of live plant expected on 8th may 2018 to be delivered by blue dart dhl. Due to delays along the way the parcel reached lucknow on 9th may 2018.

On the tracking page the status showed "custermer requested future delivery: hal for both 9th and 10th may. I was in no way contacted before this message was put forward.

On 11th may the shipment was sent out for delivery but was not delivered because of a"delay caused beyond control"again no contact made.

There is no working contact number given on the site. I had to find them from various other site, majority of whom does not work or are not picked up.

Even when i tried to call customer care the number did not work. I got four different message for the same number including"the number does not exist","the call cannot be connected","the network is congested", and"the number dialled is not correct.

Very unprofessional and unrealible servise.

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Blue Dart Express customer support has been notified about the posted complaint.

May 13, 2018

Updated by AFatima Edit-After posting the complaint here I got a email that the shipment is out for delivery but again "delay caused beyond control".

Still the none of the numbers working, the custermer care number sent in the email is "congested" and no one is picking up at the warehouse. I am going to try to find the warehouse today. No address given anywhere for the warehouse.

May 14, 2018

Updated by AFatima On 13th there was not even a try to deliver the shipment.