Blue Dart Express — Non delivery of consignment

Address:	500015
Website:	www.bluedart.com

My consignment note no. [protected] booked from bangalore to hyderabad on 12.10.2016 at 4.00 pm and this domestic consignment was to be delivered on the next day. Till writing of this mail there is no trace of the article for which rs. 310/- was paid and your telephone no given to contact customer care is also busy and when approached to secunderabad branch one mobile no. [protected] was given which is a disconnected not in use number. The land line number which has been shown in the website i. E.[protected] this number is never picked up i must have tried 100 times to reach out to your branch is this the way that your company deals with your company? It is disgusting for a lawyer like me to chase a packet in this manner in a domestic sector. I have never expected such treatment. Is there is anyone who can call me on my contact number or leave a message on my mail id with a contact number to whom i should contact. Experience is disgusting for one cover to reach from bangalore to hyderabad takes more than 3 days and i was told the cover went back from secunderabad to airport to sent back to trimulgherry for service. Your secunderabad branch has no answer to convince a customer i need an answer or else i will move to the consumer court. The cover pertains to court case which was posted to friday 14.10.2016.

D. Madhava rao
Advocate