Blue Dart Express — Non Intimation of Arrival of Package

Address:

University Road, South Kalamassery, Kalamassery, Kochi, Kerala 682022

I did order a Samsung Soundbar via the Tata Clique portal and when I ordered that, the time shown for delivery was the 19th and now it seems that it will be delivered only by the 24th of April??? It has been discovered that the supplier - Infinity Retail gave the consignment to Blue dart on the 17th Itself

The consignment has reached Kochi today the 22nd of April and Bluedart says the area is unserviceable on their website I also got the same feedback over the phone...If the area is unserviceable why did Bluedart take the parcel from Infiniti Retail which is a partner of Tata Clique? I cannot contact this warehouse of Bluedart and the phone numbers on your website etc do not work!! Total disappointment in terms of customer service!