Blue Dart Express — non receipt of the consignment beyond the estimated delivery period consignment

Address:751013

My son is studying at ximb bhubaneswar. On the occassion of bhaifota his sister planned to send him some gift items. I approached to bluedart at ekdalia park outlet in kolkata on 18th october and was told that the consignment will be positively received by the addressee by friday 20th october at bhubaneswar address. But till today afternoon (21st) it was not delivered. It contains some confectioneries which was sent by sister to brother on bhaifota occassion. If it doesn't reach in time it will be obviously of no value. This incidence will definitely have impact on the people's trust on blue dart courier. Please take necessary steps for this failure.
Consignment no. -[protected]
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Your delivery boys uneducated they didn’t find the address even very simple address
i cant receive my parcel since a week because of your dull delivery boys

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