Blue Dart Express — non reception of document

Farahbuch27

from Firozpur, Punjab

Address:

190014

The courier document was sent from gurgaon to srinagar (Jammu and kashmir). On checking the tracking number it shows shipment received on 18th april and tracking number is [protected]. Despite contacting blue dart lalchowk and baghat i got no response. It has been more than a month and i haven’t received document yet. On further enquiring about the document the exam customer care british council shows the details where both address as well as shipment is correct. But neither i have signed nor i have received the document. I highly in need of this document. I have been contact bluedart lalchowk as well as customer care bluedart several times but my issue hasn’t been resolved yet.

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Blue Dart Express customer support has been notified about the posted complaint.

Jun 01, 2018

Updated by Farahbuch27 I was sent a document through blue dart from gurgaon to srinagar (J&k). On checking the tracking number provided by exam customer care i found that document was sent back to gurgaon due to confusion in address. Though i live just few kms away from the place where shipment was received i wasn’t contacted by any person from bluedart.
After that the document was again shipped through bluedart (Tracking number:[protected])
On checking the document was out for delivery on 18th of april. I went to multiple locations of bluedart and called them several times but they refused they have received the document. The tracking number shows that shipment was received on 18th of april. I tried to contact blue dart several times but to no avail. On fenquiring checking the details provided by exam customer care from where shipment was received i was shocked to see that despite the fact that both address as well as phone number is correct it shows shipment received. Neither i have received the document not i have signed it. Please look into the matter as i am highly in need of this document.