Blue Dart Express — non/delayed delivery of documents

Address:

Dehradun, Uttarakhand, 492099

Every time whenever my documents arrive through this courier always they kept it 3 to 4 days in their office or return it.
This time again my document of policy bond arrived their office on 31/12/18 and two days gone but no delivery. Today's on tracking they submitted premises closed which is wrong statement. It may be checked on their tracking site also. My docket awb number is-[protected]