Blue Dart Express — Not delivered and no call from their hand

Address:	Indore, Madhya Pradesh, 452001
Website:	www.bluedart.com

Hello sir, My name is mubin nagori my shipment of my hdfc credit card AWB [protected] should have to reach me on 1 Dec 15 coz it was delivered from bank hand on 30/11/15 i got a sms from their hand but unfortunately i didnt get it. they never call me. and when i reached their office there was a lady name reena said we can not handover it to you. i told them that instead of sending me my parcel to my office send it to me on my second address which is my home address mentioned on my parcel. they said ok tomorrow you will get your parcel on your home address but still there was no call no delivery from their hand and when i tracked my parcel online it said consignee not available and shipment redirected to awb i dont know what the hell wrong with this guyz? at least they can call me