Blue Dart Express — Not delivering the courier science 3 days

Address:	Surat, Gujarat, 395007
Website:	www.bluedart.com

Hi i have ordered an item from ebay online website from there they couriered the parcel on 05/11/2015 with the waybill no: [protected] it was from Delhi to hazira ( Surat), it reached Surat on[protected] and was out for delivery according to their online status. but till evening it didn't reached to me and the status came address incorrect. when i called the customer care about the matter they told that it was by mistake we will deliver it on 09/11/2015. but same thing happened they in the evening i got the message that it was delivered to some MR. AJAY in hazira. i again called on customer care for this matter they told that it was delivered to wrong address. it was there fault than als the status on their website was : Consignee'S Address Unlocatable/Landmark Neede, hazira is itself a landmark what eles thay need than once again on 10/11/2015 i called the custmercare this time they are saying that its in the pandesara center you can collect it from there when i argued with them then they again changed their statment that now you can collect it from nanpura center. they them self are not sure where the parcel is. and look at them they are asking the customer to collect from the center they are not coming to deliver it because hazira is quit far.