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Blue Dart Express — Not delivering the product even after taking payment
I purchased fat burner on 26th September 2022 on https://bigmusclesnutrition.com/. Bluedart is the package handler. The shipment has reached bangalore, and is out for delivery on 3rd october, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.
I couldn't receive both, i was expecting a call from the bluedart delivery team so that they can locate me well, in case they have difficulty to reach out to me. That's why phone number is provided, right? Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this. And oneplus support team is silent on this. Calls are also getting unnoticed.
I made a tweet, wrote messages to bluedart on twitter handles, wrote mail and did a lot of efforts, all in vain.
Now i am getting an error status that consignee's address is incorrect or incomplete. And have seen people hardly get resolution to this issue, what shall i do?
Attaching the case screenshot.
If bluedart team finds it, please reach out to me. You have the tracking id. I am ready to come to bluedart office instead as well to gather the package if it works.
My address is :
2nd floor raghu building, home triangle office, horamavu signal banaswadI, bangalore 560043
Opposite to living walls apartment
If delivery boy even comes at the above landmark and calls me, the issue will be resolved. I will come up to gather the package.
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Blue Dart Express customer support has been notified about the posted complaint.