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Blue Dart Express — not received the consignment

Dear sir
My consignment was to come through your courier service but not delivered yet due to the incorrect address updated on your portal. The address mentioned on the consignment is exact address and can be find easily. I raise the complaint on your portal and asked for the address by your representative the same i had mailed with contact no. But today again not deliver by giving the reason of incorrect address. If the delivery person is not able to find the home he could call but not.
Kindly look into the matter and resolve it asap
Himanshu agrawal
Waybill no. - [protected]

Complaint Status

[Jun 28, 2019] Blue Dart Express customer support has been notified about the posted complaint.
Updated by aman5546 Jun 30, 2019
Dear sir
Again delivery was attempted but they have updated that premises closed . While I was at home full time and even he didn't call me if he came . Don't know what is happening.

Updated by aman5546 Jul 03, 2019
Dear Sir
My old age mother lives alone at home and she can not go to collect the shipment. kindly deliver that to my home.
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    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009