Blue Dart Express — ongole bluedart false status updates and returns the packages

Address:

Prakasam, Andhra Pradesh

I'm very disappointed with ongole bluedart service. This has happened twice.

I do not understand why do blue dart do false status update (Address not found) and return the courier back to the origin after contacting me over phone and conforming the address & location?. And saddest part is bluedart made zero attempt to delivery the package and does not respond to calls after that.