Address: | Ghaziabad, Uttar Pradesh |
Worst courier service ever. The status of the shipment not changed from the past 3-4 days. Unable to locate my shipment, the customer care people say that they can't help me in this problem as we don't know where your shipment is (Is it at the hub or the concerned branch which has to make the delivery, although the 3 days last updated status was pick up from hub).
I tried calling the concerned branch office 20-30 times, but no body picks up the call and also after few calls, the phone went busy which means may be the branch people have put the receiver aside.
Also, the delivery time, they tell you is from 3pm - 6pm, which means that the customer has to take leave from office to receive the delivery.
Totally non customer friendly courier service and the best part is, the higher management know about these gaps but nobody is doing anything to make it better. Was this information helpful? |
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