Blue Dart Express — order not received on given time : way [protected]

Address:	Gurgaon, Haryana, 122001
Website:	www.bluedart.com

Hi,
I want to highlight that i have ordered a tv from amazon. From amazon the product has handovered to bluedart. Bluedart message me that my order wil reach me by 28 september but i have no received my product on commited time. I have requested them please deliver my product by today as it is urgent and i have to gift that product to someone but they simply deny to deliver.

Could you please tell me bluedart, is this the way to provide customer services.

Don't make fool customers and made false promise if you people are not able to deliver it on time.