Blue Dart Express — ordered books for exams for ielts and they say it's not deliverable

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	Blue Dart

We stay at a gated community where u need to tell the security guards about the details of the courier only then they will allow you inside. When i am viewing my tracking details its mentioned that entry is prohibited whereas everyday atleast 2 courier items are being delivered to my home on a daily basis.

I have reached out to the Blue dart customer care to tell them that either call me or tell the security guards to call me. I have even given my number but till date they havent called or reached out. My exams are nearing and this is the type of service they are providing. I am even doubtful if they have come to the building since never did anyone my last 3 years of stay said that they have been stopped from entry if they give out the details . Atleast do not lie.