Blue Dart Express — Ordered for mobile set online with payment

Address:

Sangeetha mobile ,Bangalore

I have ordered for a mobile phone from sangeetha mobile, bangalore, on as per their message they despatched it on 16.05.20 vie blue dart express, they given me the despatch of no ([protected]) so i began to track my order via bluedart from 16.05.20at night, tracking showed shipment arrived at vial on 16.05.20 at night, on 17.05.20 they showed from vial, item sending delayed due to network problems, they mentioned in websigjt that item will deliver on 18.05.20, but on 18.05.20 on 11am tracking show delay which beyond control, now 07.21pm not reached (18.05.20) the item to me till now, i could not understood what's the problem of blue dart as tracking showing same delayed beyond contro, please solve my problem