Blue Dart Express — ordered products missing and some doesn't work.

My name is asif iqbal.
My tracking id is [protected].
My ordered items were a combo of bluetooth headsets, 64 gb pendrive, 64 gb memory card and bluetooth earphone.
But the 64 gb memory card and bluetooth earphone were missing.
I was supposed to to get a sony pendrive but i received kingston pendrive.
Moreover the one bluetooth headset i received doesn't work.
I received the products on 4th november 2017.
Kindly help me to return the products and refund me the price i paid.
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I Saood Ali Have Ordered A Power Bank 30000mAH On 01/11/2017 And Recieved On 03/11/2017 With Order No #SG[protected]
The Order I Recieved Is Old And The Condition Is Bad, So I Want To Exchange My Product With New One

I don't konw whether your agents are trying to deliver a package or they will update the status for the namesake.

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