Blue Dart Express — package not delivered and false reasoning

Address:

695012

I would like to bring your attention to an issue which I faced with Blue Dart service. The first time I ignored it however, this has repeated a second time, as a result I am really angry with how the service was not delivered.

Now the issue was with regard to my package not being delivered stating that "Consignee address unlocatable/landmark needed". This was despite the fact that I had completely mentioned my address and other posts have had no problem locating my address so far.

The shocking thing is when I told others of this they were surprised as well as to how would Blue Dart do like this. Even when I went for the pick up at the Gandhari Angankovil Road Blue Dart office, near Secretariat South gate in Trivandrum city, I was told by the desk personnel shamelessly that the issue was not with my address but lack of delivery persons towards my area. I am like seriously, as my location comes under urban area and not in some remote location. I had to waste the whole day just waiting for this delivery. One would wonder why run a courier service if there are shortage of delivery personals.

My experience with Blue Dart has thus cautioned me to avoid this service in the future. I am attaching some files for you to verify my claims. In the files you can see instead of mentioning pickup, he mentioned out for delivery and delivered within 4 mins. You can also check my address details to see if it's really lacking any information for it to be unlocatable.