Blue Dart Express — Parcel not delivered and wrong information provided by blue dart

Address:

Blue dart jammu

I have one parcel from Ludhiana and the parcel is still not delivered to me as the promise from blue dart was it will be delivered on 28/01/2022, parcel containing bank checks which was very important for me to clear on time but due to lazy service from bluedart service jammu it was still not delivered to me even I called customer care that if I can also collect it from your office but according to them they do not have any contact number of jammu team and surprise to check that they have updated wrong information on their portal that due to wrong pincode delivery can be delay.My area comer under satwari cantt which have the pin code of 180003 which is absolutely right, and my courier and posts come within the same pincode without any issue.You can yourself check the pincode of my area which is absolutely right. Now my payment will effect and penalty will be levied by my bank and whose responsible will be blue dart jammu and I want compensation so I want to make complaint to the consumer court for justice.Please find the attachment which blue dart shows wrong pincode to right one in tracking.
Thanks and regards,
Rajinder Singh
[protected]
Airway bill number [protected]