Blue Dart Express — parcel not delivered yet nobody attempted delivery again and didn't bother to call me n inform as well

Address:

Mumbai City, Maharashtra, 400709

I ordered something from sonchafa. Sonchafa sent my parcel through bluedart. Such a pathetic service of blue dart. Your executives lie a lot. According to them they tried delivering the parcel at my place on friday 4 pm but noone at home.in such situation the courier boy should call on my mobile to check, right? Then at night i got a call from bluedart courier to inform me that they will deliver parcel on saturday 11th august between 12-4 pm. I was at home full day but nobody came to deliver the parcel and no call received to update me on parcel status. However bluedart is informing sonchafa (The one from where i ordered) that they tried delivering it 2-3 times but since no one at home delivery failed. What a big lie it is! Bluedart guys are not doing their work properly and then blaming the customers. This is awful. Pls look into it on priority and get me my parcel today itself.