Blue Dart Express — product not delivered nor call is answered

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.bluedart.com/servlet/RoutingServlet

I had a order through Bluedart with Waybill No : [protected] Reference No : 1261089 but it shows the current status as wrong PINCode and Shipment Redirected On Same Awb.I tried contacting the customer care but no one ever answered, the customer care call always gets dropeed whenever tried to talk to representative
.My important document are missing when would I get them, please help me?

I entered the correct address and the crrect pin Code but I don't know why they said that Pincode is wrong and without contacting me returned it back.

This is not the first time I am suffering this but bluedart does it every time.
Strict action should be taken against this please.