Blue Dart Express — product not delivered still

Address:

Bangalore, Karnataka, 5600378

Since two days i am struggling to receive my product, though im not getting calls from delivery boy and nobody has come to office in person, more than 6 times called to customer care number and spoke to them even they are saying same things not giving proper response.

Because of this i ve cancelled my traveling and other working were pending in status.

What does the solution will give to the customer, this is not fair at all.